Isolate the energy supply...

We have had an ongoing problem with our Electricity supplier, ‘Gritish Bas’, for approximately 2 ½ years now. Each time we phone or write to complain or to suggest ways to resolve the situation we get given conflicting advice from their Customer Service Operatives. [Imbeciles on the other end of the phone]. I can even tell when they are telling out and out lies to cover up there own ineptitude or that of their colleagues. We are now waiting a telephone call promised last week, seven days after a previous return call was promised and which we never received.
We suspended our Direct Debit payments as instructed by one operative only to receive a letter threatening to cut us off. Following three further telephone conversations and another letter informing us of their intention to cut off the supply, we have now reinstated our payments to stave off being without electricity.
This saga is far from over I am sure, but once it is we are transferring to another supplier.
Have U switched?

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I have lost more sleep of late than I have weight, only 1lb dropped last week and it is not getting any better, I am continually fighting a sweet tooth. A old acquaintance I bumped into commented upon how much weight I have put on since she last saw me, some 5 years ago!
A lot more water under the bridge since then, and quite a few more inches on the tum is true, but hey it is still on a downward trend, just. 14st 9lb